Every security alert, triaged and resolved.
Every security signal we receive for you arrives in one queue, is assessed by an analyst, and becomes tracked work with an owner and a deadline - or is closed as noise before it ever reaches you.
Every alert, from every tool you use
Scored, attributed, put in context
Repeats become one thread, not five
A named owner on everything real
A target on every ticket, reported on
You hear from us when it matters
Your sources, connected once
We connect to the tools already watching your environment - identity and Microsoft 365 monitoring, external attack-surface and vulnerability scanning, brand and threat intelligence - and to anything that can send an email alert. Connecting a source takes minutes and puts nothing new on your estate.
Whatever the source, alerts arrive in one consistent shape: what happened, who or what it affects, how serious it is, and which of your sites it belongs to. One vocabulary across every tool, so nothing is lost in translation between them.
All clear - nothing left to triage.
This is what an analyst sees when your queue is empty. It is the state we work back to, every day.
From signal to resolution
Captured the moment it fires, day or night.
Scored for severity and attributed to the right site.
Known-benign patterns closed by rule; repeats joined into one thread.
An analyst reviews what is left. Anything real becomes a ticket.
You are brought in only when there is something to decide or do.
What you get
Each client's data strictly separated from every other's.
Every ticket carries a target, and we report against them.
A secure personal link opens exactly the item in question. Reply from your phone in seconds.
Every change, note and decision on every ticket - retained and exportable.
Volumes, response times and the trend across your estate.
Full desktop console, mobile, and push alerts for what cannot wait.
ProDesk is how the Pro CISO SOC service runs.
The platform is not sold on its own - it comes with the managed service. See what the service covers, how it is priced, and what it protects.
Explore the SOC service →